Austin Public Services & Government Reviews

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Capitol Complex Visitors Center
Neighborhood: Downtown

112 E 11th St
Austin, TX 78701

Ben P. writes: Did you know you could visit the Capitol 24x7? So say it is 11 PM on a random Tuesday and you have out of town guests visiting. You are done with dinner and looking for fun. Drive them up to the Capitol and pretend that you are going to sneak them…

Austin City Hall
Neighborhood: Downtown

301 W 2nd St
Austin, TX 78701

Jessica S. writes: Huge bathrooms! No, really. Beautiful, huge bathrooms.

A friend and I happened to be sick on the same day. We had just had our brunch at the Galaxy and were heading downtown for who knows what. A bathroom emergency hit (see Galaxy review: French…

LBJ Library and Museum
Neighborhood: University of Texas

2313 Red River St
Austin, TX 78705

Jaime M. writes: An invaluable resource for researchers, I'm sure. But as a tourist destination, it's dull.
My family likes museums a lot, and I am a historical journalism geek, but the LBJ Library just didn't do it for us. The woman who introduced the introduction…

Capital Metro
Neighborhood: Downtown

106 E 8th St
Austin, TX 78701

Tara H. writes: I want to ride the bus more often because...

It saves moolah.
It saves hassle.
You can read or people watch.
If you happen to live within a bus line you can pretty much get within mere steps of any spot downtown.
Yay for no DUI'S! (It had to be said!)

Elisabet Ney Museum
Neighborhood: Hyde Park

304 E 44th St
Austin, TX 78751

Larry M. writes: This beautiful, beautiful museum anchoring the history of best-neighborhood-in-the- universe Hyde Park is a bit of a disappointment.

Not that the life or work of artist/pioneer Elisabet Ney isn't fascinating, its just that the museum would function…

Austin Public Library - Terrazas Branch
Neighborhood: East Austin

1105 E Cesar Chavez St
Austin, TX 78702

jen c. writes: As far as libraries go, Terrazas is pretty cool. It's a bit smaller than ones I'm used to, but it makes the experience kind of homey. Like maybe you just happened to walk in this pretty airy house and it just happens to have all these books and…

John Henry Faulk Library
Neighborhood: Downtown

800 Guadalupe St
Austin, TX 78701

Tara H. writes: I love to read.

During the summer whenever we complained we were bored my mom would cart us down to the local library where we would grab armfuls of books. This is would be repeated every two weeks throughout the summer.

You know that library smell?…

U. S. Post Office - Downtown Austin
Neighborhood: Downtown

510 Guadalupe St
Austin, TX 78701

Sarah M. writes: Every weekday morning, I speed through downtown, dodging traffic and yellowish lights, to hit up the downtown Austin post office. It is my daily duty to deliver my office mail, and if I'm late, the boss man gets steamed. Having stopped by…

Mount Bonnell

Mt Bonnell Rd.
Austin, TX 78731

Anna B. writes: Why you should go: best view of Austin from Austin

Who you should take: a first date, your family, your dog, a good conversationalist, an out-of-towner, yourself, some one you're trying to convince to move here (or stay), a combination of the above.…

Capital Pedicab

Austin, TX 78701

Danielle G. writes: Ron S. (I sure hope I got your name right) You saved my pedicure and my blistered feet last night.

After a magnificent Yelp Elite event, me and the husband went for some Sushi at a place he said was "oh about 2 blocks" from where we were.
Rule of…

Municipal Court - South Service Center

5700 Manchaca Rd
Austin, TX 78745

Grayson C. writes: Who would ever guess that a municipal court could get a 5 star review?!

The South Austin Service Center is great; super fast service, I'm usually in and out in under 5 minutes (I've gotten a lot of speeding tickets lately). Lots of parking and the…

Austin Public Library - Yarborough Branch
Neighborhood: Rosedale, Allandale

2200 Hancock Dr
Austin, TX 78756

Michelle C. writes: I totally dig this library - in part because it's walking distance from my house. OK, so I'm a slave to convenience...but it IS a cool place, with its fabulously art-deco-y sign. The selection probably isn't as good as it is at some of the larger…

Mail Center USA

13729 N Highway 183
Austin, TX 78750

Chad S. writes: We use mail center almost every day to avoid the long lines at the post office. The service is friendly and very competent. I'll never take a number to send a package again!

U.S. Post Office - Bee Caves Rd
Neighborhood: Westlake Hills

3201 Bee Cave Road
Suite 120
Austin, TX 78746

WestlakeMa M. writes: I love this post-office, and here's why: the 24 machine that allows you to do it all. I avoid the crowds and sneak over after the kids are bed and doing my mailing with the machine. It handles most packages and stamps. It is polite, fast and…

Oakwood Cemetery
Neighborhood: East Austin

1601 Navasota Street
Austin, TX 78722

Alexandra L. writes: This is Austin's oldest cemetery, with burials dating back to the 1830's. These days, you see so many of the perfectly manicured cemeteries with the evenly spaced, well-polished gravestones.

The older section of Oakwood cemetery is just as painted…

Texas National Guard
Neighborhood: Tarryton/Exposition Blvd.

2200 West 35th St
Austin, TX 78763

Manny A. writes: These guys and gals have provided years of unparalleled service 24/7/365.
Yes they work holidays and weekends and don't get tips.
Wish the boss would do something about the uniforms though,
they clash with everything, and make the ladies butts look…

AIDS Services of Austin

7215 Cameron Rd # A
Austin, TX 78755

Larry M. writes: Hard to rate a non-profit doing good for the people, but if you're looking for a place to offer service/ volunteer, the Food Bank at this NE Austin location is satisfying...and fun.

Every other week recipients of aid from ASA come in to get groceries…

Austin Public Library - Oak Springs Branch
Neighborhood: East Austin

3101 Oak Springs Dr.
Austin, TX 78702

Kristen F. writes: Let's get it out in the open- I used to work at this branch of the Library, and I LOVED it. The staff there are so nice and really care about our patrons. Our patrons are similarly awesome, especially our kids. We have a big selection of dvds and…

Department of Public Safety
Neighborhood: Downtown

1500 N Congress Ave
Austin, TX 78701

Ashley A. writes: Shhhh, seriously, do not tell anybody about this location. For some number of years, poor Austinites have suffered under the misimpression that this DPS location is only for government workers---and they are wrong. Inside this tiny little office…

South Lamar Postal Center
Neighborhood: 78704 (South Austin)

1516 S Lamar Blvd
Austin, TX 78704

Larry M. writes: Great location for 78704-everers... (sp?). .But the lines...oh lord jesus...the lines.

Will they ever end?

It's between a rock and a hard place as to how you're supposed to feel - sucks for the workers since they're understaffed, sucks for the patrons…

Austin Public Library - Ruiz Branch
Neighborhood: Oltorf/East Riverside

1600 Grove Blvd
Austin, TX 78741

Jaime M. writes: Friendly staff, decent selection for a branch library. I joined the library system, finally, after a few months of living in the neighborhood, and I'm happy to have done so.
I interviewed the teen and children's librarians for an article, and if I had…

Austin Public Library - Milwood Branch
Neighborhood: Milwood

12500 Amherst Dr
Austin, TX 78727

Mrelia E. writes: The Milwood Library is a nice little neighborhood branch of the Austin Public Library system. The location is convenient to the surrounding area, has a decent selection of fiction, nonfiction and children's books. There are comfy chairs and couches…

Austin Police Department
Neighborhood: Downtown

PO Box 689001
Austin, TX 78768

Camron R. writes: So they had one of those signs that tell you how fast you're going in a residential area on my route to work. It's one of those residential streets in the very rich part of Austin that are wider than MoPac.They set it up at the bottom of a hill a…

Travis County Tax-Satelite Office

8656 Hwy 71
Austin, TX 78735

Catherine D. writes: I remembered to bring insurance. It was service with a smile. It only took about 5 minutes. Actually, it was so fast that i asked the clerk, are we done already? I waited about 20 seconds when i got there for my turn. And the icing on the cake is…

U.S. Post Office

8225 Cross Park Drive
Austin, TX 78710

Kristen F. writes: When it comes to post offices around Austin, I've tried many, and this one is my favorite. First off, it's the general mail facility. All the mail that comes in or goes out of Austin? it goes through this one. So if you have Netflix or a…

Household Hazardous Waste Facility
Neighborhood: Southeast Austin

2514 Business Center Dr
Austin, TX 78798

Sasha C. writes: I preface this review by stating that the average American generates a good quantity of hazardous waste every year. In my case I had this car battery lying around my trunk and it was starting to eat a hole in my car. Needless to say I was quite…

Austin Public Library - Spicewood Branch

8637 Spicewood Springs Rd
Austin, TX 78759

Angela R. writes: I was surprised to find such a comfy little library nestled in between Spicewood and 183. I haven't checked into their book selection, nor have I spoken with the staff but I have hung out there for some peace and quiet and it's sooo nice.

The best…

MACC- Mexican American Cultural Center

600 River St
Austin, TX 78701

Angel Q. writes: It's huge and it's new, Hispanic-focused cultural arts facility!

Grande Opening September 15th featuring, performances, art exhibits ( YLA #12-curated by me).

Amazing architecture and a public artwork/ walkway by artist Benito Huerta(milksnake).…

US Post Office

100 S Main St
Buda, TX 78610

Jay R. writes: Smells funny.

US Post Office
Neighborhood: 78704 (South Austin)

3509 S Congress Ave
Austin, TX 78704

Meredith D. writes: These guys rock my socks.

The employees are the friendliest bunch you'll ever encounter. They keep the conversation light-hearted, crack jokes, and really help you out when you need it (especially if you don't really know what you're doing).

They know…

Leander Public Library

401 Municipal Dr
Leander, TX 78641

Chris J. writes: This library is fantastic. Great service and great staff. The selction could use a little help but a staff member has told me they get new books in regulary. This library has great potential.

US Post Office - North Austin
Neighborhood: Hyde Park

4300 Speedway
Austin, TX 78705

Mr Doctor X. writes: By god, these gents at 4300 Speedway know a thing or three about parcels!

My darling Victoria spends most of her waking hours waiting in breathless anticipation for handwritten tales of my latest swashbuckling adventures on the Texas frontier. So…

Perry Castadena Library
Neighborhood: University of Texas

University of Texas
Speedway and 21st St
Austin, TX 78713

anne p. writes: i realize it's a bit silly to review an institution that many people have no choice but to use--but i see red every time i enter this horrible excuse of a library. and i'm a library grad student. the layout is incomprehensible, photocopy services…

Social Security Administration

1029 Camino La Costa
Austin, TX 78752

Justin B. writes: This review is a two-parter. This is a tale of two offices, or, the Jekyll/Hyde of Monday/Friday.

Just about any need to visit a bureaucratic office will elicit a groan, followed by a sense of dread and impending doom. After weeks of procrastination,…

Zilker Zephyr Miniature Train
Neighborhood: 78704 (South Austin)

2100 Barton Springs
Austin, TX 78704

Andi T. writes: I have to disagree with Larry. I went with 6 adults and 3 kids, and we all enjoyed the train ride immensely. For a mini train, the Zephyr picked up a zippy speed and we caught a much-welcomed breeze as we zipped along. We raced around corners,…

Austin City Jail
Neighborhood: Downtown

715 E 8th St
Austin, TX 78701

Alon B. writes: Listen.... I learned a lot at summer camp as a child but if you REALLY want to learn skills you can use, you NEED to go to jail. I'll explain:

summer camp: You learn how to tie a knot.
Jail - Learn how, using a razor, toothbrush and a lighter you can…

U.S. Post Office - Blackson / North Central Austin

900 Blackson Ave
Austin, TX 78752

Dan x. writes: SInce moving into the neighborhood 2 years ago I have seen service at this post office inprove a great deal. Parking lot has been fixed, wheelchair ramp added near the door and counter service has improved - I haven't had to wait in a long line for a…

US Post Office

7310 Manchaca Rd
Austin, TX 78745

Emily A. writes: I know that HATE is a strong word, but....

I worked in the House during the 80th Legislative Session and for months I did not make it home until after midnight to have to go back to work at 8am the next day . Taking the junk mail out of my mail box…

Austin Public Library - Old Quarry Branch
Neighborhood: Far West/Northwest Hills

7051 Village Center Dr
Austin, TX 78731

Niki Z. writes: I admit I was a little disappointed to see two reviews for a library that started out critiquing its printing capabilities and internet access.

I have no idea if this place will print things for me. I also felt no need to hop online.

However, I can…

US Post Office
Neighborhood: Allandale

7700 Northcross Drive
Austin, TX 78757

mary c. writes: If one review can save a reputation, let me please try...
Our office was having some trouble with mail pickup/deivery, so I called this post office. They were very apologetic and helpful. They explained that there was a substitute carrier for the…

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